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This company is in China. They ship from China. I ordered a wig and what I received didn't even come close to what I ordered and it wasn't human hair as I ordered. I contacted the company to get approval for a return. After now 4 e-mail exchanges, they are trying to...
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Anonymous
anonymous

I had the same thing happen to me. I ordered a light red /blonde synthetic wig from them in 2014. What I received was nothing like the picture. I got a small, dark brown, hu...

1.0
I didn't like
  • No returns
  • No refunds or exchanges
#1023203
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I bought a Wigsway's wig from their website. When it arrived and I opened the package, there was a horrible chemical odor. I tried the wig on and it is so small it won't stay on my head. I ordered a large, the confirmation said large, and the paperwork with the wig...
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1.5
I didn't like
  • Did not send the style i ordered
  • Did not honor their refund guarantee
  • Did not send the right size
#914872
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I decided to try a new company. The wig I ordered from their pictures and the wig I received were two different things. The hair was suppose to be human hair and it was like straw.They told me to wash it and it would be better. I told them right away I wanted to...
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1.0
I didn't like
  • Not what i ordered or misrepresented online
#909388
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Wigsway Synthetic Wig Review

Wigsway
#933410
1.0
Details
“NO HONOR AMONG THIEVES, AND THIEVES THEY ARE !!!” - I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE ARE THIEVES!!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Short Review on July 02, 2016

Wigsway
#875715
DO NOT WASTE YOUR MONEY!!!!!! THE WIGS ARE TERRIBLE AND ONCE YOU PAY THEY HAVE GOT NO INTEREST IN GIVING YOU YOUR MONEY BACK AT ALL. DISGUSTING
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Wigsway Wig Review

Wigsway
#861297
This is the worst company ever. I have a month worth of correspondence with them and they continue to breech their return policy. Do not order from them these wigs are unnatural in overall appearance and texture no natural part and are not as photographed.
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Wigsway Customer Care Review

Wigsway
#861295
I have almost a month in email correspondence and they refuse to send me the return information. Do not purchase from them they have mediocre at best return policies. Do not tryst them.
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Don't waste your time but most of all DON'T WASTE your hard earned money with these folks, you will only do business with THESE PEOPLE ONE TIME .. what I received was nothing close to what I ordered. I ordered Human Hair but what I got was some man made up plastic...
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#875635
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I ordered a Lace Human Hair Wig paid $260 but what I received was a Synthetic Scary Halloween piece of *** that did not come close to the picture on their web site, it resembled something from a joke shop. The box the wig came in had mildew around the edges of the box....
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#875628
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Wigsway - THIS COMPANY IS A SCAM! DO NOT GIVE THEM YOUR MONEY!
Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy...
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1.0
I didn't like
  • Company is a sham
  • I cried because i lost my money
  • No refunds or exchanges
#865197
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Wigsway Natural Wig Review from Newnan, Georgia
The wig looked nothing like the picture. The cut and color were wrong. They refused to exchange it or give me a refund. They talked to me for almost 3 weeks about how they have stylist that make these wigs. I was offered $40 for a wig I paid $135. They told me to keep...
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Anonymous
Anonymous

I don't think the model is wearing a wig, I think that is her own hair. Therefore, it will not be a perfect match. I think compared to some of the other wig pics posted here...

1.0
#824391
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This company is a total scam. First they guaranteed delivery for a special event and I emailed several times and all they would say is yes of course dont worry. The item arrived EIGHT days after the guaranteed delivery! 8days!! But that wasnt the worst part. They sent...
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1.5
I didn't like
  • No lace as advertised
  • Not what i ordered
  • Sent the wrong color
#814869
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they need photos, but did not honour their colour examples to be precise. what is it that one can say when the colors do not match the colors presented by the company to be factual, precise, correct, visually accurate according to standard color charts?????? One can...
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2.3
I didn't like
  • Not what i ordered or misrepresented online
#812871
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“Wigway scammer's have no heart” - Do NOT buy a wig from WigWay.com!  I don't usually complain much. Usually just cut my losses, but my mother is dying!  I bought a wig from wigway for my mother who is bald from cancer treatment.  They sent me a wig that was the wrong...
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1.0
Kellyville, New South Wales
#811370
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