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2.8 Based on 32 reviews
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  • Customers like
    • In good quality 9
    • Style 3
    • Harmony 2
  • Customers don't like
    • I cried because i lost my money 7
    • Wigs were inferior and not what order 6
    • Company is a sham 3
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  • From mobile
  • Oct 08
  • #933410

“NO HONOR AMONG THIEVES, AND THIEVES THEY ARE !!!” - I purchased 2 wigs. Totally misrepresented! 3 weeks and at least 10 requests for a return address so I could send them back. Just wanted them to honor their companys return policy. No honor among thieves. AND THESE ARE THIEVES!!

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I bought a Wigsway's wig from their website. When it arrived and I opened the package, there was a horrible chemical odor. I tried the wig on and it is so small it won't stay on my head. I ordered a large, the confirmation said large, and the paperwork with the wig said large. It was NOT a large wig. I have over 30 wigs and I know how a large fits. It also is NOT the same style wig I ordered - the "hair" is much shorter . I IMMEDIATELY... Read more

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I decided to try a new company. The wig I ordered from their pictures and the wig I received were two different things. The hair was suppose to be human hair and it was like straw.They told me to wash it and it would be better. I told them right away I wanted to return the wig and needed the address and wanted a refund. No address and no refund. They only talk to you by email. No telephone numbers to call them. I wouldn't be caught dead... Read more

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  • From mobile
  • Jul 02
  • #875715

DO NOT WASTE YOUR MONEY!!!!!! THE WIGS ARE TERRIBLE AND ONCE YOU PAY THEY HAVE GOT NO INTEREST IN GIVING YOU YOUR MONEY BACK AT ALL. DISGUSTING

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Don't waste your time but most of all DON'T WASTE your hard earned money with these folks, you will only do business with THESE PEOPLE ONE TIME .. what I received was nothing close to what I ordered. I ordered Human Hair but what I got was some man made up plastic wire like threads to fool you into thinking it's real hair until you feel this straw like material, it gets more frustrating after you figure out you have been hustled because you... Read more

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I ordered a Lace Human Hair Wig paid $260 but what I received was a Synthetic Scary Halloween piece of *** that did not come close to the picture on their web site, it resembled something from a joke shop. The box the wig came in had mildew around the edges of the box. I gave Wigsway the benefit of doubt & requested to return for what I actually ordered thinking maybe what they sent was an accident on their side however they refuse to provide a... Read more

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Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse... Read more

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This is the worst company ever. I have a month worth of correspondence with them and they continue to breech their return policy. Do not order from them these wigs are unnatural in overall appearance and texture no natural part and are not as photographed.

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I have almost a month in email correspondence and they refuse to send me the return information. Do not purchase from them they have mediocre at best return policies. Do not tryst them.

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The wig looked nothing like the picture. The cut and color were wrong. They refused to exchange it or give me a refund. They talked to me for almost 3 weeks about how they have stylist that make these wigs. I was offered $40 for a wig I paid $135. They told me to keep it because maybe later I'd change my mind. I'd tell anyone to completely avoid the website. I never write reviews but they are just plain rude. Read more

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