Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse to cooperate or take responsibility for sending the wrong wig.

I sent then pictures of the 2 wigs as you can clearly see that are NOT the same colour, but they refuse the acknowledge it.

Currently trying to claim through Paypal

This review is a subjective opinion of a user.
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More Review Details

Diversity of Products or Services
Price Affordability
Customer service
Discounts and Special Offers
Advertised vs Delivered
Product or Service Quality
Value for money
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Not what i ordered
    • Company is a sham
    • I cried because i lost my money
    • No refunds or exchanges

Reason of review:
Not as described
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Remy Human Hair Wig
Review category
Health and Beauty
review #865197 by

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