Do not buy from Wigway/Wigsway. I bought 2 wigs for a family member who has cancer. I ordered a Human Hair brown wigs with blonde highlights and one of the wigs that arrived was red and polyester. I asked to swap it for the correct wig or refund the money, I was happy to send it back and pay for postage. The wig cost $250 and they offered me $45 to keep the wig. They say they are an Australian company but their factory is in china. They refuse to cooperate or take responsibility for sending the wrong wig.
I sent then pictures of the 2 wigs as you can clearly see that are NOT the same colour, but they refuse the acknowledge it.
Currently trying to claim through Paypal
More Review Details
|Diversity of Products or Services|
|Discounts and Special Offers|
|Advertised vs Delivered|
|Product or Service Quality|
|Value for money|
|Exchange, Refund and Cancellation Policy|
What I liked
What I disliked
- Not what i ordered
- Company is a sham
- I cried because i lost my money
- No refunds or exchanges
- Reason of review:
- Not as described
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Remy Human Hair Wig
- Review category
- Health and Beauty
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